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Caitlin Murphy is the Founder & CEO of Global Gateway Logistics. Her entry into the world of International logistics has been a fast paced and exciting ride, and has opened up new career opportunities for women. She’s found a better way to deliver on her promises, and her success is a testament that it’s working.
She talks to Cynthia about her career path from Mizzou to China, and how that experience directed her into the international logistics industry. Her fluency in Mandarin Chinese has served her well and opened up many new opportunities. She shares her philosophies on customer service, delivering on promises, and the value of giving back. Caitlin is a remarkable individual carving her own path in this world.
1 – Introduction 00:24
2 – How’d you get involved with Governor Parsons task force 03:18
3 – What does logistics mean in your business? 04:22
4 – How did you get to where you are today 06:46
5 – You selling story 15:48
6 – How did you end up in China 19:15
7 – Is it harder to take risks as the stakes get higher 25:46
9 – Can you split time between purpose and passion 34:04
10 – Understanding the blend of purpose and passion 36:20
11 – Letting go at work similar to letting go as a parent 38:56
12 – Gateway Global logistics is hiring 42:06
13 – How do you create a culture where employees are not afraid to fail 43:46
14 – How do we productively learn from mistakes 46:33
15 – how do you practice positive accountability 49:19
16 – How do you build a great team 51:39
17 – Empowering people to problem solve their way 55:47
18 – The value of letting staff have a voice in their work and efforts 57:55
19 – Role of women in logistics 58:42
20 – What’s the importance of a female mentor for a goal oriented female 1:06:09
21 – What women mentors help with 1:09:38
22 – Other stories you want to share 1:13:26
23 – A customer success story in global logistics 1:17:32
24 – How does Gateway For Good work? 1:21:36
25 – How do people find you? 1:25:22
Content Notice
This podcast and all She Lift Project content represents the opinions of Cynthia Kirkpatrick and her guests. The content here is for informational purposes only, and should not be taken as professional advice – financial, legal, medical, or otherwise.
Views and opinions expressed in the podcast and across all She Lift Project media channels are our own and do not represent that of our places of work. While we make every effort to ensure that the information we are sharing is accurate, we welcome any comments, suggestions, or correction of errors.
“I got thrown out of the OR the very first day after 10 minutes. The surgeon walked into the room and he opened up all the doors and he screamed as loud as he possibly could, ‘I will not have Dr. Feinberg’s wife in my room!!’ See, I wasn’t Dr. Feinberg. I was Dr. Feinberg’s wife.”
We have level 1 to 10. 10 is being at the top level. You have your faces, you have your attack, your energy, all the things to be at the highest level for themselves. That’s level 10…If they want to be at a level 10, they’ll work at a level 10. That means in classwork, not just on stage.
“Young Shannon became an overachiever because she was a people pleaser. She needed to please others. And so that really developed in my adulthood as well. “
“They say, I’m still working 60, 80 hours a week. I got into this so I could pick my kids up from school and so I could attend their soccer games that are after school and I haven’t been able to attend one. I got into this so that we could go on great family vacations. And I haven’t been on a vacation now in five years. More people are coming to us for those reasons…it’s the lifestyle sacrifices that are causing people more pain than taking home a paycheck that isn’t what they thought it would be.”
It’s not about me selling and, you know, me making money. It’s about you being satisfied and happy with what you want and what you need. And I’ve always had that kind of philosophy, and my dad had that, too. And people recognize you’re not in it for yourself, you’re in it for them. And you’re sincere, and it really goes a long way.
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