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Alexis Hershey serves as the Chief Digital Officer for Midwest BankCentre where she applies her digital strategy skills to transform the bank’s processes and online experiences by developing and deploying digital products and systems. She serves as executive sponsor of the bank’s Operations Enhancement Department, which leverages process improvement, efficiency initiatives, and technology to enhance customer service.
She talks to Cynthia about the importance of strong leadership and superior customer service. She shares her tips on career planning and effective networking. Perhaps most importantly, she shares valuable and proven tactics on the ways to properly negotiate compensation at new companies. A must watch/listen episode for anyone transitioning to a new organization.
1 – Intro 00:24
2 – What it means to “do digital” 01:55
3 – How technology has changed 03:49
4 – What’s most exciting about what you do? 06:00
5 – Reactions when new team members are asked that question 07:21
6 – Social Worker is a valuable teammate 09:43
7 – How a technology team is predominantly women 12:10
8 – Are there unique challenges on a nearly all female team? 13:33
9 – How would you define your leadership style 14:31
10 – Tell us more about your teaching background 16:08
11 – Staying flexible with career plans 20:06
12 – Knowing your strengths 20:50
13 – Interview companies for good leadership 21:36
14 – Salary coaching 23:14
15 – Behavioral Economics 25:30
16 – Differences between how men and women approach salary 28:58
17 – Practice smaller asks 32:52
18 – What are the steps to implement salary coaching 35:40
19 – Salary success stories 36:44
20 – Asking recruiter for the desired ranger 40:41
21 – Hope come right under big ask 42:06
22 – Nun negotiation 44:19
23 – Being above board with what you need 45:34
24 – How you engage with salary negotiation clients 47:47
25 – Negotiating Raises or Promotions 51:05
26 – Myths on why you don’t leave your company 52:45
27 – How have you taught this to your kids 54:36
28 – Importance of a college degree in modern world 55:32
29 – Education and networking 58:45
30 – Networking tips 1:00:48
31 – Charity Giving 1:02:15
32 – Speaking engagements 1:03:28
33 – Contact info 1:06:16
Content Notice
This podcast and all She Lift Project content represents the opinions of Cynthia Kirkpatrick and her guests. The content here is for informational purposes only, and should not be taken as professional advice – financial, legal, medical, or otherwise.
Views and opinions expressed in the podcast and across all She Lift Project media channels are our own and do not represent that of our places of work. While we make every effort to ensure that the information we are sharing is accurate, we welcome any comments, suggestions, or correction of errors.
“Young Shannon became an overachiever because she was a people pleaser. She needed to please others. And so that really developed in my adulthood as well. “
“They say, I’m still working 60, 80 hours a week. I got into this so I could pick my kids up from school and so I could attend their soccer games that are after school and I haven’t been able to attend one. I got into this so that we could go on great family vacations. And I haven’t been on a vacation now in five years. More people are coming to us for those reasons…it’s the lifestyle sacrifices that are causing people more pain than taking home a paycheck that isn’t what they thought it would be.”
It’s not about me selling and, you know, me making money. It’s about you being satisfied and happy with what you want and what you need. And I’ve always had that kind of philosophy, and my dad had that, too. And people recognize you’re not in it for yourself, you’re in it for them. And you’re sincere, and it really goes a long way.
Leadership is not about the leader. And I equate this back to basketball. When you have coach or coaches, they can’t go out on the court and shoot the ball and dribble the ball and pass the ball. But coaches have to be really good at getting work done through others. And so from a leadership perspective, that’s how I see it. As a leader, I have to be really good at getting work done through others.
“Gallup just got done with their survey for 2022. They found 25% better profitability in companies that have great employee cultures. Because when you have happy employees, happy employees make your customers happy. Happy employees want to invite other people to come work at their company. Happy employees want to share their ideas to make the company better. All of a sudden, you’ve created this culture where people want to contribute, and that’s the reason we do what we do.”
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