Alexis Hershey serves as the Chief Digital Officer for Midwest BankCentre where she applies her digital strategy skills to transform the bank’s processes and online experiences by developing and deploying digital products and systems. She serves as executive sponsor of the bank’s Operations Enhancement Department, which leverages process improvement, efficiency initiatives, and technology to enhance customer service.
She talks to Cynthia about the importance of strong leadership and superior customer service. She shares her tips on career planning and effective networking. Perhaps most importantly, she shares valuable and proven tactics on the ways to properly negotiate compensation at new companies. A must watch/listen episode for anyone transitioning to a new organization.