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Caitlin Murphy is the Founder & CEO of Global Gateway Logistics. Her entry into the world of International logistics has been a fast paced and exciting ride, and has opened up new career opportunities for women. She’s found a better way to deliver on her promises, and her success is a testament that it’s working.
She talks to Cynthia about her career path from Mizzou to China, and how that experience directed her into the international logistics industry. Her fluency in Mandarin Chinese has served her well and opened up many new opportunities. She shares her philosophies on customer service, delivering on promises, and the value of giving back. Caitlin is a remarkable individual carving her own path in this world.
1 – Introduction 00:24
2 – How’d you get involved with Governor Parsons task force 03:18
3 – What does logistics mean in your business? 04:22
4 – How did you get to where you are today 06:46
5 – You selling story 15:48
6 – How did you end up in China 19:15
7 – Is it harder to take risks as the stakes get higher 25:46
9 – Can you split time between purpose and passion 34:04
10 – Understanding the blend of purpose and passion 36:20
11 – Letting go at work similar to letting go as a parent 38:56
12 – Gateway Global logistics is hiring 42:06
13 – How do you create a culture where employees are not afraid to fail 43:46
14 – How do we productively learn from mistakes 46:33
15 – how do you practice positive accountability 49:19
16 – How do you build a great team 51:39
17 – Empowering people to problem solve their way 55:47
18 – The value of letting staff have a voice in their work and efforts 57:55
19 – Role of women in logistics 58:42
20 – What’s the importance of a female mentor for a goal oriented female 1:06:09
21 – What women mentors help with 1:09:38
22 – Other stories you want to share 1:13:26
23 – A customer success story in global logistics 1:17:32
24 – How does Gateway For Good work? 1:21:36
25 – How do people find you? 1:25:22
Content Notice
This podcast and all She Lift Project content represents the opinions of Cynthia Kirkpatrick and her guests. The content here is for informational purposes only, and should not be taken as professional advice – financial, legal, medical, or otherwise.
Views and opinions expressed in the podcast and across all She Lift Project media channels are our own and do not represent that of our places of work. While we make every effort to ensure that the information we are sharing is accurate, we welcome any comments, suggestions, or correction of errors.
“You have to be cautious and mindful of the board of directors you invite into your head. And we as women especially listen terribly to that board of directors. And if you have one bad seat on there, one bad teacher, one bad classmate, one whatever from your history that you are listening to, it can really sabotage you.”
“You just have to do it, come back and face what is new and different and learn and grow. You can’t stop thinking. You have to keep thinking, how can I go forward with this. Nothing has to be the way it is. It isn’t going to be a straight line, it’s going to take its own path, and you have to be ready to follow that path and move forward.”
“Everybody has a light inside of them, and you have a choice. You can either use lighter fluid or an extinguisher. Same thing goes with everything. Same with people’s talents. You can either light it up or you can extinguish it.”
“If you follow this methodology, if you follow the pattern, the outcome is inevitable. You cannot mess it up because it’s just calculated moves that are in writing.”
One of the things I love to do if the opportunity presents itself as coach people, because I feel like that is the most, wow, fun, enriching thing that you can do for people. Because what happens is I believe that people behave for reasons, and you got to figure out what’s the root cause. So if someone reacts in a certain way, whether it’s anger, emotion, or whatever, there’s a reason why they’re reacting that way. And so I don’t think that people really want to react that way. They want to be their best self.
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