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Join host Cynthia Kirkpatrick in a deeply inspiring conversation with Sylvia Owens, the Director IT Revenue Cycle Systems at BJC Healthcare. With over 27 years of experience in healthcare, 18 of them in IT, Sylvia shares her incredible journey from growing up in East St. Louis to playing professional basketball in Europe and eventually transitioning into a leadership role in healthcare technology. Sylvia’s story is one of resilience, reinvention, and the power of hard work.
In this episode, we dive into:
Key Takeaways:
Memorable Quotes:
About Our Guest: Sylvia Owens is the Director of IT at BJC Healthcare, where she focuses on software change management and business process design. She has an 18-year background in healthcare IT, implementing Epic electronic health records across large healthcare systems. Before transitioning into healthcare, Sylvia played professional basketball in Europe and has continuously demonstrated courage and resilience throughout her life.
🏀 Sylvia’s Background and Career (00:00 – 09:41)
🎓 Education and Early Career (09:41 – 19:01)
💻 IT Career in Healthcare (19:01 – 27:32)
👥 Leadership Philosophy (27:32 – 35:14)
🌟 Overcoming Challenges (35:15 – 47:06)
🚀 Advice for Success (47:07 – 56:47)
🌈 Personal Growth and Inspiration (56:47 – 01:06:16)
🤝 Mentorship and Giving Back (01:06:16 – 01:17:00)
Content Notice
This podcast and all She Lift Project content represents the opinions of Cynthia Kirkpatrick and her guests. The content here is for informational purposes only, and should not be taken as professional advice – financial, legal, medical, or otherwise.
Views and opinions expressed in the podcast and across all She Lift Project media channels are our own and do not represent that of our places of work. While we make every effort to ensure that the information we are sharing is accurate, we welcome any comments, suggestions, or correction of errors.
“You gotta feed your own house first, your own four walls. And you can’t walk in, try to please everybody else. Cause you’re gonna walk out busy and broke.”
“I want my clients to feel comfortable. I want them to feel relaxed. And quite frankly, I don’t need to put on a suit to activate my brain, which is what you’re paying an attorney for.”
“I had shoved down that part of myself and that inner wisdom and intuition because I was so busy listening to, like, what the world wanted for me, what my family wanted for me, what success looked like that I couldn’t even hear my own voice anymore. And so it was coaching that really helped me rediscover that again. And for me, it was just totally transformative.”
“We outperform ourselves by 30% when we’re in a good mood… if you actually want to get more productivity, know what makes your people happy.”
“When you’re diagnosed with lymphedema, I feel like you go through all the stages of grief. And there are moments where I get angry still. There are moments that I’m very happy. There are moments that I’m sad.”
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