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Join host Cynthia Kirkpatrick in a deeply inspiring conversation with Sylvia Owens, the Director IT Revenue Cycle Systems at BJC Healthcare. With over 27 years of experience in healthcare, 18 of them in IT, Sylvia shares her incredible journey from growing up in East St. Louis to playing professional basketball in Europe and eventually transitioning into a leadership role in healthcare technology. Sylvia’s story is one of resilience, reinvention, and the power of hard work.
In this episode, we dive into:
Key Takeaways:
Memorable Quotes:
About Our Guest: Sylvia Owens is the Director of IT at BJC Healthcare, where she focuses on software change management and business process design. She has an 18-year background in healthcare IT, implementing Epic electronic health records across large healthcare systems. Before transitioning into healthcare, Sylvia played professional basketball in Europe and has continuously demonstrated courage and resilience throughout her life.
🏀 Sylvia’s Background and Career (00:00 – 09:41)
🎓 Education and Early Career (09:41 – 19:01)
💻 IT Career in Healthcare (19:01 – 27:32)
👥 Leadership Philosophy (27:32 – 35:14)
🌟 Overcoming Challenges (35:15 – 47:06)
🚀 Advice for Success (47:07 – 56:47)
🌈 Personal Growth and Inspiration (56:47 – 01:06:16)
🤝 Mentorship and Giving Back (01:06:16 – 01:17:00)
Content Notice
This podcast and all She Lift Project content represents the opinions of Cynthia Kirkpatrick and her guests. The content here is for informational purposes only, and should not be taken as professional advice – financial, legal, medical, or otherwise.
Views and opinions expressed in the podcast and across all She Lift Project media channels are our own and do not represent that of our places of work. While we make every effort to ensure that the information we are sharing is accurate, we welcome any comments, suggestions, or correction of errors.
“These are brilliant people. But they’ve been so hyper focused on their career path that they don’t have the greatest life skills. They don’t know how to manage their finances, they don’t know how to buy a house, they don’t know what to budget for.”
“What we’re really trying to create here is generational change. And when the kids are in our facility, seeing their moms doing this work, it shows them a completely different path. That, and to no fault of their moms. It just, it never seemed possible. So we’re possibility creators.”
“You can only lead as far as you’ve healed, because until you start to recognize that, you will perpetuate the same mistakes that got you there before, either yourself or the leader that you were under. And that’s why the healing part is so important, because it comes up again and you’re like, okay, wait, this is what this is.”
During COVID we realized that people wanted to have certain services and things basically in their home, but you couldn’t find an avenue where you could find a one stop shop that had everything offered and these people would actually show up.
“All of a sudden, it’s cold. I’m cold and I’m wet and. But my windows weren’t open. I’m like, oh, my gosh, this is not a drill.”
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