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Alexis Hershey serves as the Chief Digital Officer for Midwest BankCentre where she applies her digital strategy skills to transform the bank’s processes and online experiences by developing and deploying digital products and systems. She serves as executive sponsor of the bank’s Operations Enhancement Department, which leverages process improvement, efficiency initiatives, and technology to enhance customer service.
She talks to Cynthia about the importance of strong leadership and superior customer service. She shares her tips on career planning and effective networking. Perhaps most importantly, she shares valuable and proven tactics on the ways to properly negotiate compensation at new companies. A must watch/listen episode for anyone transitioning to a new organization.
1 – Intro 00:24
2 – What it means to “do digital” 01:55
3 – How technology has changed 03:49
4 – What’s most exciting about what you do? 06:00
5 – Reactions when new team members are asked that question 07:21
6 – Social Worker is a valuable teammate 09:43
7 – How a technology team is predominantly women 12:10
8 – Are there unique challenges on a nearly all female team? 13:33
9 – How would you define your leadership style 14:31
10 – Tell us more about your teaching background 16:08
11 – Staying flexible with career plans 20:06
12 – Knowing your strengths 20:50
13 – Interview companies for good leadership 21:36
14 – Salary coaching 23:14
15 – Behavioral Economics 25:30
16 – Differences between how men and women approach salary 28:58
17 – Practice smaller asks 32:52
18 – What are the steps to implement salary coaching 35:40
19 – Salary success stories 36:44
20 – Asking recruiter for the desired ranger 40:41
21 – Hope come right under big ask 42:06
22 – Nun negotiation 44:19
23 – Being above board with what you need 45:34
24 – How you engage with salary negotiation clients 47:47
25 – Negotiating Raises or Promotions 51:05
26 – Myths on why you don’t leave your company 52:45
27 – How have you taught this to your kids 54:36
28 – Importance of a college degree in modern world 55:32
29 – Education and networking 58:45
30 – Networking tips 1:00:48
31 – Charity Giving 1:02:15
32 – Speaking engagements 1:03:28
33 – Contact info 1:06:16
Content Notice
This podcast and all She Lift Project content represents the opinions of Cynthia Kirkpatrick and her guests. The content here is for informational purposes only, and should not be taken as professional advice – financial, legal, medical, or otherwise.
Views and opinions expressed in the podcast and across all She Lift Project media channels are our own and do not represent that of our places of work. While we make every effort to ensure that the information we are sharing is accurate, we welcome any comments, suggestions, or correction of errors.
“Everybody has a light inside of them, and you have a choice. You can either use lighter fluid or an extinguisher. Same thing goes with everything. Same with people’s talents. You can either light it up or you can extinguish it.”
“If you follow this methodology, if you follow the pattern, the outcome is inevitable. You cannot mess it up because it’s just calculated moves that are in writing.”
One of the things I love to do if the opportunity presents itself as coach people, because I feel like that is the most, wow, fun, enriching thing that you can do for people. Because what happens is I believe that people behave for reasons, and you got to figure out what’s the root cause. So if someone reacts in a certain way, whether it’s anger, emotion, or whatever, there’s a reason why they’re reacting that way. And so I don’t think that people really want to react that way. They want to be their best self.
“I didn’t go into business from a business school background, and so I discounted a lot of my intuition and what I thought was right and what I should be doing and took other people’s advice sort of over my own thinking and eventually I always would wind up back to sort of what felt right to me was very different from the advice that I had been given in the business community.”
“The experience of going through the legal process is supposed to be about seeking justice. More often than not, people go through it and they’re just as scared and almost re-traumatized as they were when the injustice happened.”
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